Vastspace strives to attain best in every aspect of web hosting, these includes networking, security and hardware. We segregate networks used for different purpose, e.g. backup, private network, public network and secure network access to ensure maximized security and performance.On top of that, branded hardware are used at Vastspace that offers quick turnaround service in support and parts replacement. With the combination of industry-recognized service and server health monitoring tools, we are able to guarantee up-time and meet client’s rigorous expectation.
Our true talent originates from our associates. Our web hosting evangelists have average 5 years of skilled professional hosting experience. In addition, all our support engineer undergoes a thorough training and assistance associate will only handle chat, phone or support email messages once they have completed at least 150 hrs of internal coaching on topics like the LAMP stack, e-mail application, web control panel and etc. If this is insufficient, our management team comprises technology experts have typical 10+ years of website hosting expertise.